Where are you located?

Once In Mykonos is set just above the majestic Ornos Beach

• 10 min. from Mykonos Airport ( 3,4km)
• 12 min. from Mykonos Port (4,1km)
• 10 min. from Mykonos Town (3,3 km)
•  5 min. from the famous Psarrou Beach (2.7km)

What is the weather like?

Mykonos enjoys a typical Mediterranean climate with hot, dry summers and mild, wetter winters. From April to September, the weather is mostly sunny with minimal rainfall. Summer temperatures (June to August) range from 28 to 36°C (83 to 97°F), with cooling sea breezes and occasional strong north winds known as Meltemia. Spring and autumn are generally mild and pleasant, while winters (December to February) are cooler, with temperatures averaging between 9 and 15°C (48 to 59°F) and occasional rainfall.

How do I get there?

We can organize private transfers for arrivals and departures from Mykonos International Airport, from the resort, as well as the Mykonos New Port (Tourlos) located approximately. Depending on the season and traffic, the journey can take anywhere. Private transfers are available upon request at an additional charge..

Are private transfers available?

Private luxury transfers to and from the hotel are available upon request and at an additional charge.

Are there any complimentary shuttle services available to/from the hotel?

The hotel does not offer complimentary shuttles, but a public bus stop is located near the resort, providing access to several destinations around the island through Mykonos Town central bus stops. Our team can also assist you with calling a taxi or arranging a private car service upon appointment to any location requested.

What modes of transportation are available at the destination?

The island has a limited number of taxis, so private transfers or rental vehicles are often the most convenient choices. Rental options including cars, scooters, buggies, and quad bikes can be arranged through the guest services desk. A public bus service operates with a stop right outside the hotel, with schedules varying by season and available at the guest services desk or online.

What are the check-in and check-out hours?

Check-out: 11AM
Check-in: 3PM

What documents or items are required at check-in?

Kindly present your ID card or passport and the credit card used to book your reservation. Credit card details are retained for guarantee purposes only for the duration of your stay.

Can I arrange an early check-in or late check-out?

If the room is unoccupied, early check-in or check-out may be possible. However, to guarantee availability for early morning arrivals or late evening departures, booking an extra night is recommended. For late check-out, guests may inquire at reception the day before departure; options and charges vary depending on availability.

Can I use the hotel facilities before check-in or after check-out?

All hotel facilities are available to OIM guests from the moment the check-in process is completed. Following check-out, guests  who settled their bill at check-out, may still use the facilities for the reminder of the day, with any additional services paid for directly.

Are luggage storage services available?

The hotel provides a dedicated luggage area where we can safely store your bags and personal belongings before check-in or after check-out.

Are twin beds available?

We have 6 twin beds. The other rooms are equipped with king and queen size beds; however, we may provide separate top sheets, linens and covers on the king size bed.. Kindly inform us of your request for an extra bed during your reservation procedure and prior to your arrival.

Does the room include complimentary coffee or tea facilities?

All rooms are equipped with Tea & Coffee Facilities, Illy coffee machine and pods.

Is it possible to guarantee a specific room number or location before arrival?

Special requests regarding room number, location, and proximity are noted with care and will be accommodated whenever possible depending on room type and availability. We kindly recommend informing us prior to arrival via e-mail at reservations@onceinmykonos.com

Does the hotel provide an iron and ironing board in the room?

An iron and ironing board is available for our guests and can be delivered to your room for a limited length of time for security reasons. Ironing service is also available at an extra charge.

Is there a safe in the room?

All room types offer a safety deposit box.

Are the restaurant operational?

Yes. Restaurant is operational throughout the season.

What meal plans are available?

The resort operates on a breakfast-only basis, with a complimentary breakfast included in your stay. Guests can enjoy a wide variety of options each morning to exclusive à la carte selections and traditional local specialties. Lunch and dinner are available at an additional charge across a variety of our dining venues, along with a wide selection of light bites, snacks, cocktails, and other beverages served throughout the day.

Can you accommodate dietary restrictions?

We are happy to accommodate special dietary requirements, including vegetarian, vegan, gluten-free, nut-free.Please inform us in advance of any dietary preferences or allergies so our chefs can tailor your dining experience to your needs.

Are there any dress codes for the restaurants?

We kindly request all guests to follow a resort-casual dress code while dining at our restaurants.

Can private dinners be arranged?

Yes, private dinners can be arranged upon request, offering a variety of unforgettable experiences. Choose the  personalized cuisine and breathtaking views of our sunset  Alternatively, enjoy a Mykonian Picnic on a remote beach, accessible by yacht, featuring champagne, chef-prepared bites, and a stunning sunset setting. Our concierge team will assist you in planning the ideal evening.

Can we book a table in advance?

We recommend booking your restaurant reservations in advance. You may reserve in advance  our website Alternatively, reservations can be made at the front desk upon arrival or at any time during your stay.

Is early breakfast or a breakfast box & lunch box available?

Breakfast boxes can be prepared for early departures upon request. Lunch boxes are not available; however, guests are welcome to enjoy lunch or light snacks prior to departure

Do you have a spa?

Yes. For more information about available treatments, services, and spa regulations at the Wellness in Mykonos | Once in Mykonos Resort

Do we have to book the spa in advance?

Yes you can visit our spa reception area to book your appointment

What are the spa facilities?

Our spa facilities include two single therapy rooms and one couple room

Do you have male therapists?

Upon request

Do you have a gym?

Yes. We have a well-equipped indoor gym with numerous modern cardio and strength training equipment. Our gym operates daily from 6:00am to 23:00pm.

What indoor & outdoor activities are available?

Outdoor options include diving, snorkeling, a range of watersports, and horseback riding, wine and beer tasting , cooking class, all available For indoor activities, our fully equipped indoor gym allows for invigorating workout sessions, also we provide yoga classes For more information or assistance with bookings, please contact our Front office team

Do you offer excursion boat trips?

Yes. A selection of boat excursions is available through our trusted external partners, including private cruises, island-hopping adventures, and scenic tours around the Aegean. To make a reservation, please contact our front office team

Are helicopter excursions available?

Yes. Tailor-made helicopter experiences can be arranged through our external partners—whether you wish to explore Mykonos from above or travel to nearby islands. While it is possible to arrange this during your stay, we recommend booking at least three days in advance. For more details, please contact our front office team 

Can private jet trips be arranged?

Yes. Private jet travel can be arranged through our trusted partners for individuals,

Are there any beach bars near oim?

Yes. Several of Mykonos’ most iconic beach bars are located just a short distance from our hotel offering vibrant atmospheres, upscale dining, and unforgettable sunset experiences.

Our front office Team will be happy to assist with directions, recommendations, and reservations either prior to your arrival or during your stay. Please feel free to contact us

How do I book?

Reservations can be made by email at reservations@onceinmykonos,com, by phone at +30 22890 22100 or directly through our website or whats app  6946433083

How do I pay for my reservation?

Once your reservation is confirmed, our reservations team will provide a secure online payment link to complete the payment by credit card. Alternatively, payments may also be made via bank transfer. We accept credit cards, debit cards, and cash. For credit card payments, we support VISA, MasterCard

Please note that the same credit card used at the time of booking must be presented upon check-in, along with a valid photo ID or passport of the cardholder.

In accordance with local legislation, please note that partial or full payment of invoices exceeding €500 in cash is not permitted. All payments above this amount must be made by credit or debit card, or via bank transfer.

What is the payment and cancellation policy?

Pre-payment is required in order to guarantee reservations. The exact timing for payment, as well as how far in advance you can cancel free of charge, depends on your stay dates and the specific offer under which you have booked.

Are there any additional fees?

In compliance with legal regulations, a mandatory environmental tax called the Climate Crisis Resilience Fee is charged. From April 1st to October 31st, the fee is €15.00 per room, per night. This fee is settled directly by guests at check-out.

Is the hotel accessible to mobility-impaired guests?

Due to the architectural layout of the resort, some areas and accommodations are not suitable for mobility-impaired guests. The resort and its rooms are not accessible to guests using wheelchairs. We kindly recommend contacting our reservations team in advance via e-mail for more information and assistance in determining whether the property can meet your specific needs.

Are pets allowed in the hotel?

No pets are not allowed in the hotel

Do you have a medical facility or pharmacy nearby?

Yes. Guests at oim have access to nearby medical facilities, including a fully equipped private clinic and a pharmacy, in addition to our 24-hour on-call resort doctor (additional charges apply).

The public hospital, Mykonos Health Center, is located in Argyraina, approximately 3 km (1.9 miles) away and about a 7-minute drive from the resort. For private medical care, My Clinic Medical Center is also situated in Argyraina, around 3 km (1.9 miles) away.

The nearest pharmacy, Mykonos Pharmacy, is approximately 0.5m from the resort and about a 2-minute drive. It operates 24/7 during the summer season, making it a convenient option for guests.

Is there 24-hour reception service?

Reception is available 24 hours a day.

Is there an ATM machine on the hotel premises?

There is no ATM machine at the premises. The nearest ATM is approximately 200 meters (0.12 miles) away, about a 3-minute walk along the coastal path to ornos beach

Is there an exchange office at the reception desk?

No. Cash notes can be exchanged at the airport and the town center into Euros.

Do you provide Wi-Fi and is it free?

We provide complimentary Wi-Fi access.

What are the parking options at the hotel?

There is a -parking area on the hotel premises, free of charge.

What plug adapter do I need to bring?

The power plugs and sockets in the hotel are type C. Type C consists of two round parallel pins while the wall plug has two holes where it is connected, the standard voltage is 220 V.

Is the tap water drinkable?

No. Tap water is not drinkable, and we recommend always opting for bottled water. All rooms are provided with 2 complimentary bottles of water on daily basis.

How can I contact the resort?

You can contact Mykonos Blu by telephone or at +30 22890 22100, or via email at reservations@onceinmykonos.com. You can also communicate through WhatsApp for all inquiries before and during your stay at 6946433083

Which languages are spoken by the staff?

Our resort has multilingual staff to ensure a comfortable experience for all guests. We speak English, Greek, Italian, Spanish, French depending on the staff available at that time.

Αre non-resident guests allowed to use the hotel facilities?

Non-resident guests are welcome to make reservations at our restaurant during operational hours. However, due to high occupancy, access to the pool is reserved exclusively for in-house guests.

Are personalised services available?

Yes. Guests staying at our resort may enjoy personalised services available at an additional charge. For details on available services and eligible accommodations, please contact us at reservations@onceinmykonos.comn

Do you accommodate requests for special occasions?

Yes. We accommodate requests for special occasions and offer special arrangements for weddings, honeymooners, anniversaries, birthdays, and other special occassions. Please contact our reservation department